Program Supervisor Temporary Full-Time (15 months)

Written By Dawn Fulmer

Position Overview (Job #: 018 - 090426)

Compensation: $32.56- $36.21/hour plus paid vacation time off, and comprehensive benefits package

Location: London and Strathroy, ON.(Ability to work at both locations)

Duration: 15 Months

Schedule: 40 hours per week with a variety of shifts based on service needs; participation in the on-call rotation is required

Apply by: Thursday, April 23, 2026 at 11:59 P.M.


Summary of Roles & Responsibilities:

  • Provide oversight to all aspects of day-to-day operations within designated programs and locations providing 24/7 live-in support for children and youth

  • Engage in system and community tables to promote positive change for people and families

  • Foster creative and exceptional teams to ensure excellent experiences for all children, youth, and families connected to the organization

  • Lead, coach and provide direction to specialized direct-care staff in accordance with policies, procedures and needs of each location with the intention to affect continuous employee development, improvement on standards of practice, and system change

  • Support the team culture and dynamics by establishing performance measures and holding others accountable when necessary through one-on-one support meetings, regular interactions through a variety of shifts, and regular presence in the program

  • Plan and organize staffing needs and shift coverage using system resources, approved scheduling principles, and authorizing overtime when necessary, all in accordance with applicable policies and collective agreements

  • Identify recruitment needs and participate in the start-to-finish onboarding process

  • Work collaboratively with the Director and Manager to assess program effectiveness for long-term impact on the quality of life for people with specialized needs

  • Manage the sustainability of the location(s) within the confines of the budget, approving costs and expenditures in accordance with policy and procedures

  • Provide regular updates to Manager and Director and feedback on the daily operations under supervision

  • Work successfully with diverse groups and demonstrate commitment to principles of equity, diversity, inclusion, and justice


Qualifications:

  • Completion of post-secondary education as a Child and Youth Worker (CYW, CWC), Community, and/or Social Services (SSW), Bachelors degree or other relevant education

  • Minimum three (3) years working in the Child and Youth Mental Health Sector with experience in a supervisory position in a unionized environment preferred

  • Experience with Ministry licensing, training and understanding of trauma-informed practices, attachment theory and positive behavioural strategies

  • Reliable with a demonstrated commitment to being a dependable member of a team

  • Proficient verbal and written communication skills

  • Demonstrated strengths in leadership, mentorship, advocacy, and problem-solving

  • Strong attention to detail and organization skills

  • Ability to work collaboratively within a team, and independently as necessary

  • Capacity to establish, implement, and maintain professional, and personal boundaries

  • Bilingual or multilingual abilities, along with diverse lived experiences, are considered assets


    Requirements:

  • Legally entitled to work in Canada

  • Valid Class G (full) Driver’s License with a clear 3-year Uncertified Driver Record

  • Satisfactory Police Broad Records Check with Humana listed as the employer

  • Physical Health assessment: verification of up-to-date immunizations, COVID vaccination status (2 doses), and ability to meet the physical requirements of the position

  • Current Standard First Aid & CPR (mandatory), Level C with AED training preferred


Humana Community Services is an equal-opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity, and invite applications from all qualified candidates. If you require accommodation at any stage of the application process, contact us at employment@humanacs.org Employees represented by Local 171 will be given first consideration for these positions. We thank all applicants. Only selected candidates invited for an interview will be contacted.

Dawn Fulmer